Shipping & Return Policy

Shipping - Most of our products are hand made to order at our manufacturing facilities in Thailand.  Due to special procedures in international shipping we choose from among several shipping companies, depending on the shipping destination.  In most cases we use Fedex or DHL.  To save shipping costs for our customer, certain products (mostly stingray accessories) are shipped from the US by a third party.

Shipping Rate - All other product has a minimum shipping and handling charge of $35.  This includes shipping from Thailand to most of the North America, Europe and Australia. The items that cover under the minimum shipping charge are one of the following: a pair of shoes, a pair of boot, 2 wallets and a belt, 2 woman hand bags, a briefcases, a leather jacket. If your shipping charge is more than USD35, we will send you an email notification of the exact shipping cost and ship out your order upon your approval.

Delivery Time –Orders will be ready to ship in 2 to 3 weeks after receiving your order and payment approval. It takes 7 to 10 days to ship from Thailand.

Returns Policy - If you are not completely satisfied with your purchase, you may return it for store credit.  No cash refunds are permitted.  All returns must be made within 14 days of receipt of your shipment, and the products must be in their original condition, i.e. shoes must not have been worn and other products must not be in a used condition.

Return Address – Customer returns should be sent to:

Siam Leather Goods 
32 Surawong Road
Bangkok, Thailand 10500

If you reside in US, you may return products to our US address below in order to avoid international shipping rates:

Siam Leather Goods 
C/O Tresoro
7040 Ave. Encinas, Ste # 104, PMB #225
Carlsbad, CA 92009

Product line : custom made men shoes, women shoes, sandals, boots, women boots, handbags, Berkins, Kelly style handbags, wallets, purses, belts, western belts, snap buckle belt, leather pants, vest, jacket, motorcycle jacket, skirt, cummerbund, golf bag, dog collar, briefcase, business bag, watch band, wine case in alligator skin, stingray skin, ostrich skin, snake skin, lamb skin, crocodile skin, shark skin, embossed alligator skin.